Terms and Conditions
March 05, 2025
Welcome to Helpful-Papers.net (the "Service," "we," "us," or "our")! By using our website, you (“Customer,” "Client," or “User”) agree to abide by the following Terms and Conditions ("Terms"). Please read them carefully. Whenever you complete the payment for our services, you confirm that you thoroughly read, understood, and agreed to these Terms and Conditions, which regulate the relationships between you and our company.
1. Services Offered
We provide custom academic assistance. Our services are intended for research and reference purposes only.
2. User Responsibilities
Users are responsible for providing accurate and complete details for their orders, including deadlines, task requirements, and other instructions. They must use our services for lawful and ethical purposes.
2.1 Users must not breach any state or federal law or any policy when using our Service.
2.2 Users must not engage in any of the following: using offensive language, spreading malware, discriminating against others, insulting religious beliefs, publishing materials that infringe on the rights of others, or any other activity that violates the laws of the United States.
3. Order Placement and Payment
All orders are placed through our designated platform and require payment in full prior to processing services. After providing all necessary details like the type of service, topic, deadline, and any specific instruction, you can securely process your payment to confirm the order. Our website provides specific details regarding accepted payment methods, pricing, and potential discounts.
3.1 The customer agrees to give clear and straightforward order instructions. Contradictions or insufficiencies in order instructions may postpone the Product delivery. We will verify the instructions with the Client; however, until all details are clarified, the work on the order may be stopped. The Company will not be responsible if this verification process delays the final delivery of the order.
3.2 The Customer is aware that we assign a freelance expert to complete an order once it has been fully paid. If we don’t receive the payment upfront once, it may result in a delay in the delivery of the order.
3.3 Clients and Experts are able to communicate on the platform or via email throughout the whole process of completing the order.
3.4 Any revisions requested for the final order that fall within the warranty period must correspond to the Client’s initial instructions. If any significant changes are requested that don’t align with initial instructions, we might consider it as an editing service. In this case, the assigned Expert may decline to do a revision or offer their editing work for extra charges.
3.5 The price for each order is calculated individually, according to custom requirements, and shown to the Client before payment is submitted.
3.6 Clients can make payments using Visa, MasterCard, American Express, Discover, or Alipay.
4. Revisions and Refunds
Free revisions are available within at least 14 days from the delivery day, provided they align with the original instructions.
4.1 The Company agrees that the delivered order can be subjected to a free revision if the Client claims that the work does not meet the initial instructions or the guarantees stated on our website. We will only accept the revision request in written form, either by e-mail or via the customer support chat.
4.2 The time needed for a freelance expert to revise the work and make any corrections is not included in the initial order deadline. The expert has a right to require extra time that is necessary to make changes and deliver the new version of the work.
5. Disclaimer of Warranties
We provide our services "as is" and without any warranties, express or implied.
6. Limitation of Liability
We are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Service and the products delivered.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.
8. Changes to Terms
You accept and agree that we reserve the right to modify these Terms and Conditions at our discretion. We will post the updated Terms on our website, and they will be effective upon publishing.
9. Contact Us
If you have any questions about these Terms, please contact us at [email protected] or by phone at +1 (414) 404 6582.
10. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will stay in full force and effect.